For Garden's SakePosted 4 days ago4d

For Garden's Sake is hiring an
Events Support Staff

Durham, NCPart-time

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Skillset

Customer ServiceCommunicationManagement

Description

We are seeking events staff to help bring people together and turn our events into unforgettable experiences. We are a community-oriented retail garden center and events space where families, friends, and neighbors gather to learn, celebrate, and make memories. We host everything from small weddings and private events to gardening classes to lively music nights and festive seasonal markets. Our events take place at the historic O’Kelly Chapel, within the retail Garden Center with the Potting Shed, and at the private Robin’s Nest events space. Joy is at the heart of what we do, and we need enthusiastic, professional, and highly organized people to help make each event truly special.

This is a part-time year-round position with irregular hours based on the events calendar, and will include a mix of afternoons, evenings, and weekends. Pay starts at $16/hour with weekly pay.

Shifts are generally 5-6 hours (1-2 hour setup, 3-4 hour event, 1 hour breakdown) and are most often on evenings and weekends. This role includes lifting, carrying, standing, walking (including on uneven ground and/or gravel), and interacting with guests and teammates.

RESPONSIBILITIES:

Event Preparation and Setup
- Assist with the physical setup of event spaces, including arranging tables and chairs, staging, decorating, and signage according to event layouts and specifications
- Verify and organize event materials, such as registration packets, promotional items, and necessary equipment
- Conduct pre-event checks to ensure all technical equipment (A/V, lighting, etc.) is functioning correctly
Event Execution and Operations
- Manage incoming traffic, guide guests to designated parking areas, and transport guests to venue via golf carts as needed
- Greet and direct attendees, providing accurate information about the event schedule, venue layout, and facilities
- Manage registration and check-in processes efficiently, including handling ticketing and distributing materials as needed
- Provide bar service by serving both alcoholic and non-alcoholic beverages to guests – bottles and cans only, no mixology needed (Must be at least 18 years old. On-the-job ABC Server training required.)
- Monitor event areas to maintain cleanliness, order, and safety and address immediate issues or escalate as necessary
- Provide exceptional customer service, responding to attendee questions, concerns, and special requests with professionalism and courtesy
- Assist speakers, vendors, and performers with any logistical needs
- Serve as crowd control, ensuring adherence to event rules and safety guidelines
Post-Event Breakdown and Cleanup
- Efficiently break down the event space, including taking down tables and chairs, packing up equipment, and removing decorations and signage
- Assist with inventory of remaining materials and supplies
- Ensure the venue is left clean and in its original condition according to venue guidelines
- Provide feedback to Event Management on event execution and areas for improvement
Occasional Potting Shed coverage (concessions)
- Elevate customers’ shopping experience by serving beers, wines, sodas, and snacks (bottles and cans only – no mixed drinks)
- Serve LocoPops and scoop lots and lots of Sunset Slush - the kids love it!

REQUIREMENTS:

Previous experience in event support, hospitality, and/or customer service is a plus
Exceptional interpersonal and verbal communication skills
Strong organizational and time management abilities
Problem-solving skills and the ability to remain calm and professional under pressure and in a fast-paced environment
Personable, warm, and approachable demeanor
Ability to work effectively both independently and as part of a team
Physical stamina to stand for extended periods, lift up to 25 pounds, and assist with physical tasks
Punctual, reliable, proactive, and possessing a strong work ethic
Flexible schedule and available to work an irregular schedule of afternoons, evenings, and weekends as required by the events calendar

For Garden’s Sake is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Experience Level: Entry Level

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OPERATIONS CUSTOMER SERVICECOMMUNICATIONMANAGEMENT